How can we help?

History moves with you only if you sign in (or restore a device backup).

1. On the new phone, sign in with the same method you used before — phone, email, Google, or Apple.
2. Your sessions, streaks, custom naams and settings sync back automatically.
3. If you never signed in, restore from your iCloud or Google Drive backup when setting up the phone.

If you donated while signed in, the recognition follows your account — sign in on the device where it is missing and give it a moment to sync. If you donated without signing in, it lives on the device you donated from.

There is no “Restore Purchases” button: donations are one-time offerings rather than subscriptions, so there is nothing to restore. Still missing? Send us your purchase receipt using the form below.

Some phones reclaim the volume HUD when other audio apps are active. Toggle the setting off and on, or restart the app.

Also check that the app is open with the screen on — counting pauses in the background.

Open the iPhone app once with the watch nearby. The sync uses applicationContext, which the OS prioritizes when both apps are foregrounded.

Settings → App Language. The naam text never changes — only the interface.